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Our Promise to You

All TPAs are not the same.  The Plan Handlers is different.  We back up our claims, guarantee results and maintain long-lasting relationships with our clients. The Plan Handlers' partnership with you is founded on three tenets.  It is our pledge to work with you to develop an attractive, affordable and customer-friendly benefits plan for your employees.
 
Customer-Focused :  We want to be seen as an extension of your human resources/benefits department - responding quickly, accurately and thoroughly to your employees' benefit questions so that members remain satisfied with their benefits.
 
Cost-Conscious : We commit every possible resource to control your health benefit costs.  In doing so, we save our clients in excess of $0.48 of every $1.00 billed by health care providers.
   
Technology-Driven : The core of our technology is the Facets system from TriZetto, recognized as the most stable and flexible platform in the industry.  With it, we are able to provide fast, accurate claims administration and reporting capabilities to assist you in analyzing costs so your company can make necessary adjustments.
   
This is The Plan Handlers Difference and we proudly stake our reputation on it.
 
With roots dating back to 1938, CenBen USA and its family of companies including; Central Benefits, headquartered in Columbus with an office in Washington, D.C., HealthSCOPE Benefits, headquartered in Little Rock with offices in St. Louis and Nashville, Morris Associates, headquartered in Indianapolis, and The Plan Handlers, headquartered in Escondido (San Diego), California with an office in Los Angeles, comprise the 8th largest third party administrator in the country with over $51 million in annualized TPA revenue and over $700 million dollars in paid claims for 2004.  The affiliated companies of CenBen USA provide comprehensive group benefits administration services for over 434,000 individuals in more than 300 groups, as well as group life insurance coverage and Medicare supplement insurance products.  CenBen USA, through its affiliated companies, is licensed in all 50 states and the District of Columbia and is rated VERY GOOD by A.M. Best.   
 
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One Civic Center Drive, Suite #350 -- San Marcos, CA 92069 -- Phone (800) 538-5512 -- Fax (760) 510-6300
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